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EZ Cyber Hygiene

Area 4 of 7 · Phishing, SMS and WhatsApp scams

Detect Scams

Scams change every month, but the tricks behind them do not. Learn the five tricks and you can spot a scam you have never seen before.

1 Learn2 Play3 Practiseoptional4 Check
Byte, your guide for this area
1

Learn: five habits

Byte explains what to do, and why it works.

  1. 1

    Stop when you are rushed

    When a message says "today", "in 2 hours" or "last chance", put the phone down for a minute.

    Why: Hurry is the scammer's main tool. A real bank, office or shop gives you time.

  2. 2

    Check who is really sending it

    Look at the number or the email address, not the name or the logo. Read a web address from right to left.

    Why: Anyone can type "Bank" as a name. The address is much harder to fake.

  3. 3

    Do not tap links in messages

    Open the official app, or type the website address yourself.

    Why: A link can take you to a perfect copy of the real page that only exists to steal your login.

  4. 4

    Never install a file from a chat

    Delete any message carrying an .apk file, whatever it claims to be: a challan, an invitation, a KYC form.

    Why: These files are apps that read your SMS and OTPs.

  5. 5

    Verify through a second channel

    Call the person or the organisation on a number you already have, or one printed on your card or bill.

    Why: A scammer controls the channel he contacted you on. He does not control the one you choose.

Red flags to remember

  • Urgency: "in 2 hours", "today only", "last warning"
  • Threats: blocked, arrested, disconnected, fined
  • Rewards: a lottery, cashback or a job with huge pay
  • Secrecy: "do not tell anyone"
  • Odd ways to pay: gift cards, crypto or a "safe account"
2

Play

Clear at least one. The games are short, and every answer is explained.

Start here · Decide

Not played

Scam or Safe

Ten messages, calls and pages land on your phone. Some are scams, some are real. Choose what to do with each one.

With Inspector Abhay · 10 situationsPlay

Detective

Not played

WhatsApp Detective

Three chats, each with a scammer at work. Tap every red flag you can find before he gets what he wants.

With Byte · 15 cluesPlay

Detective

Not played

Fake Website Hunter

Two pages that want your money. Tap everything that gives them away, from the address bar to the small print.

With Byte · 13 cluesPlay

Match

Not played

Scams and Their Red Flags

Link each common scam in India to the warning sign that gives it away.

With Byte · 6 pairsPlay

Shooter

Not played

Phish Shooter

Scam messages rain down. Blast the fake ones, let the real ones pass, and learn the red flags as you go.

With Inspector Abhay · 20 messagesPlay

Race

Not played

Cyber Safety Highway

Race to the finish. Inspector Abhay checks your scam sense at every checkpoint, but watch out: some checkpoints are fake.

With Inspector Abhay · 6 checkpointsPlay

Spot

Not played

Job Offer: Real or Fake?

Naman reads out job offers. Spot the fake ones before they cost you money or your identity.

With Naman · 8 itemsPlay

Story

Not played

Naman's Dream Job

Easy money for liking videos? Help Naman spot task scams, fee demands and fake recruiters.

With Inspector Abhay · 6 scenesPlay
3

Practise

Optional, and worth it: a longer exercise that asks for your name and email so that your result is saved.

अभ्यास · Practice call

Electricity disconnection threat call

A caller says your power will be cut tonight. Practise checking before you act.

Open

अभ्यास · Practice call

Income tax refund call

A caller offers a refund and asks for your bank details. Practise refusing.

Open
4

Check

Five situations from this area. Score 80 or more to complete it.

Mini test: 5 quick situations

Pick what you would really do in each one. Score 80 or more to complete this area. There is no timer, and you can try as many times as you like.

  • About 2 minutes
  • No sign-up
  • Nothing leaves your phone
3. Protect Your Money5. Protect Your Privacy

Lost money to a scam? Call 1930 at once, then your bank, then file a complaint on cybercrime.gov.in. The first hour matters most.

Call 1930
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